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FAQ

MY ORDER

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

HOW MUCH DOES SHIPPING COST?

HOW DO I TRACK THE STATUS OF MY ORDER?

WHY HAVE I NOT RECEIVED A TRACKING CODE YET?

AHH! I ENTERED THE WRONG SHIPPING ADDRESS ON ACCIDENT!

I ORDERED THE WRONG SIZE ON ACCIDENT! WHAT SHOULD I DO?

CAN I CANCEL MY ORDER?

HOW DO I RETURN OR EXCHANGE AN ITEM?

DO YOU OFFER REFUNDS?

MY SHIRT DOESN'T FIT. CAN I EXCHANGE IT FOR A NEW SIZE?

MY ORDER HASN'T ARRIVED YET! WHAT SHOULD I DO?

I RECEIVED A DEFECTIVE SHIRT.

CONTACT INFO

HOW CAN I CONTACT SHANK & MILLER?

WASH AND CARE

WHAT IS YOUR SHIRT MATERIAL LIKE?

HOW SHOULD I WASH AND DRY MY SHIRTS?

GENERAL QUESTIONS

DO YOU HAVE A STORE I CAN VISIT?